About Us

About Technical Talent Resource

Founded in 1996, Technical Talent Resource is a one-stop source for top-quality technical writing and software documentation. We are equally comfortable with small, quick-turnaround projects and larger scale efforts that utilize the talents of our network of experienced professionals. Because documentation is often a key element in the critical path for release of a new system, we utilize a work process that fosters both accuracy and speed.

Based in Boston, Technical Talent Resource works with clients around the country. We have strong experience in financial services, documenting investment analysis and reporting software as well as trading platforms.

While many of our clients are in the financial services field, our work spans many industries. We have completed projects for Fidelity Investments, John Hancock, Liberty Funds, Macgregor, Iron Mountain, Lotus Development, and Sun Microsystems. Please see our client/project list.

About Sheila Connelly, PMP

Sheila Connelly, PMP, Founder and President of Technical Talent Resource, personally manages the client relationship and deliverables of all projects. With many years experience as a technical writer, software developer, and project manager, Sheila is ideally suited to produce documentation herself as well as manage the efforts of others to meet client needs.

Sheila is a talented writer with a knack for recognizing and adjusting her style to the needs of different users. She thrives on the challenge of finding the best way to present complicated processes. Having extensive experience in financial services assures immediate productivity on any financial systems project.

Sheila earned a bachelor's degree in computer science from Harvard University. She completed a course in Applied Project Management Boston University and received a Project Management Professional (PMP) certification from the Project Management Institute (PMI).

Beyond her significant credentials and skills, Sheila brings to each project an intense client service ethic. She cares about her clients and is proud to contribute to their success.

About Steve Calnek

Steve Calnek has been programming computers for more than 35 years in a career that has included IBM mainframes, DOS, and Windows applications, and the Internet. He has worked with healthcare, research, financial, and database systems for clients such as State of North Carolina, Square 1 Bank, ehomecare.com, UNC Hospitals, GlaxoSmithKline, LabCorp, Central Carolina Bank (now SunTrust) and others. Steve developed electronic medical records using MUMPS for Harvard Community Health Plan, Mass General Hospital, IDX, LabCorp, and Computers In Medicine (CMI).

Steve also has extensive experience in web browser-based systems, document imaging, workflow management, and reporting for complicated organizations and product lines. With Technical Talent Resource, he has developed software applications to facilitate writing proposals and creating pricing documents.

Steve holds a 1990 Bachelor of Science degree in Chemical-Biological Technology from Northeastern University where he graduated Magna Cum Laude and he has also completed an Associates degree in Accounting at Durham Technical Community College.